How to lead a successful change initiative

Dear WW: My boss just volunteered me to lead a big change effort in our organization. We don’t exactly have a huge track record of success, but I’m so bored doing what I’m doing that it seems worth taking the leap. Any suggestions on what I need to look out for? CHANGING HORSES
Dear CHANGING,
Greg Ritchey [...]

How to deal with people who resist change at work

Dear WW: I’ve been asked to head up a new initiative in my company. The last time we tried something like this it failed, not because it was a bad idea, but because we couldn’t get the employees to go along with it. How can we overcome our employees’ resistance to doing anything new? THE [...]

How to deal with change resisters at work

Dear WW: I’ve got to make dramatic changes at work. It hasn’t even been officially announced and people are already digging in their heels to resist it. What can I do to lesson the pain? STUCK IN THE STATUS QUO
Dear STUCK,
A few days after September 11th, a Pop Warner football team in Mildford, MA decided [...]