How to give employees more control at work

Dear WW: I hear a lot of talk about employee empowerment. And I’d like to see it happen with my people. But what really works? EMPOWER
DEAR EMPOWER:
Have you ever pushed the close-door button on an elevator? I read an article in which an engineer said that mostly it’s just a placebo. Why would they do [...]

Tom Peters on Searching For Excellence at work

Dear Readers: Business Week described Tom Peters as being business’s “best friend and worst nightmare” because of the degree to which he challenges organizations to rethink how they operate. Tom is a speaker and author of best selling “The Search for Excellence” and we sat down to hear his thoughts on doing business today.WW: I [...]

How to satisfy people intrinsically-instead of just using more cash

Dear WW: Given the economy, money is very tight. So I can’t just throw cash at my people to keep them. Is there anything that I can do that doesn’t involve wads of cash to keep people on board? STICKY WANNABE
Dear STICKY,
Over the years we’ve developed all kinds of bribes, I mean rewards, to keep [...]

How to get the most out of your company’s benefits

Dear WW: Our budget is too tight right now to give any raises. But I suddenly realized that we really don’t get enough mileage out of our benefits. I need to talk to our insurance provider, etc. but I thought I’d check in to see if this is even worth the time and trouble. NO [...]

How to keep your best talent

Dear WW: I just lost one of my best employees. And now a few others are starting to make similar noises. What can I do to convince them to stay? STICKY
Dear STICKY,
Anyone worried about keeping their best people needs to know about Howard Brown. He’s not a retention guru, CEO or consultant; in fact, you [...]

How to fill a position at work

Dear WW: I just lost a very important employee. This is a key job for us so I’m putting a lot of thought into how to fill the position. I really want to be careful this time so we can find a long term solution rather than just a band aid. FILLING HOLES
Dear FILLING,
Recently, a [...]

How to reward your employees

Dear WW: I just lost a really talented worker to a higher paying competitor. I don’t control salaries in my company. Is there anything that I can do to prevent this from happening in the future? SIEVE
Dear SIEVE,
Did you hear about the Kentucky man who recently cashed a $200 bill? Walked away with $192 and [...]