DEAR WW: My team is great at spotting problems. The problem is, I’m not sure if they’d know a solution if it bit them on the butt. How can I get people to focus more on the solutions? END GAME
DEAR END:
Your e-mail reminded me of technology company that was about to introduce a new software [...]
Filed under: Conflict & Negotiation, Problem Solving | Tagged: Solution-focused | Leave a Comment »
Dear WW: I read your recent column on identifying problems at work. I have no trouble identifying problems, but sorting out how I can solve them is another story. TROUBLE IN RIVER CITY
Dear TROUBLE,
I think Jacob Wise can help you gain perspective on your dilemma. He’s not a business professor, best selling author or corporate [...]
Filed under: Conflict & Negotiation, Problem Solving | Tagged: Problem Solving, Solving problems | Leave a Comment »
Dear WW: I am constantly bringing issues to the attention of my boss and team and all I get are blank stares. How do you awaken people from their slumber and get them to focus on the important stuff at work? THE LAST ONE STANDING
Dear LAST,
Robert Reich, the labor secretary from the Clinton administration had [...]
Filed under: Failure & Adversity, Problem Solving | Tagged: Identify problems, Problem identification | 1 Comment »
Dear WW: I knew I was going to be out of work for a month for an extended business trip so before I left I tried to set it up so my people would know exactly what to do. I called in daily to check. But when I came back, things were in chaos. How [...]
Filed under: Managing & Leadership, Problem Solving | Tagged: Employee problem solving, Longer leash for employees, Problem Solving, Solve problems | Leave a Comment »
Dear WW: My boss and I just don’t get along. This isn’t the first time that I’ve had trouble with a boss. UNDER HER THUMB
Dear THUMB,
I’m Bob and I’m a gadget freak. I’ve got a drawer full of Newtons, PDAs and cell phones and I love playing with all the software that goes with them. [...]
Filed under: Boss Trouble, Emotional Intelligence, Problem Solving | Tagged: Boss Trouble, Difficult boss, Work with boss | 1 Comment »
Dear WW: There is a person on my work team with whom I almost never agree. For a while we all joked about it, but now it’s gotten so bad that it’s not funny any more and it’s getting in the way. Any advice on how I can avoid killing this jerk? HATFIELD & MCCOY
Dear [...]
Filed under: Coworkers & Colleagues, Problem Solving | Tagged: Conflict, Coworkers, Dispute, Jerk, Resolve conflict | Leave a Comment »
