How to write a resume as an executive

Dear WW: I’m a C-level executive who never has written for career advice. But I’ve got a bet with my wife that a resume for someone in my position is a waste of time. RESUME-FREE
Dear RESUME,
Your email reminded me of the quote by hotel magnate Leona Helmsley about who pays taxes, “It’s only the little [...]

The newest strategies for job hunting

Dear Readers: Most of us believe that our knowledge about job hunting is up to date. After all, we’ve landed many jobs this way. A reader recently wrote to me saying that her job hunting skills were obsolete and how she profited from getting them current. She raises a great question that we should all [...]

How to make diversity an asset for your company

Dear WW: My company goes through the motions when it comes to diversity. Is there a way to make diversity a more strategic part of what we do? MONOCULTURIST
Dear MONO,
If you want to win a bet with a non-sports fan, bet that this year’s Super Bowl will be won for the first time by an [...]

How to succeed with cold calls

Dear WW: Is anyone else having trouble getting through to people today? Is there something that other people are doing that I don’t know about? VERY COLD CALLS
Dear COLD,
I had an out of town guest visit me recently. We were listening to the Seattle weather report and she started laughing because of all the different [...]

How to give a successful apology at work

Dear WW: I made a mistake that caused a lot of extra work and problems for one of my colleagues. I’m embarrassed to admit it, and nervous of the consequences, but I can’t keep avoiding this woman: we’re in the same workgroup. I don’t know what to do. EGG ALL OVER MY FACE
Dear Egg, 
You know [...]

How to make telecommuting work

Dear WW: My boss wanted to score points with his boss so he volunteered my department to be our company’s telecommuting pilot program. I’ve tried to talk him out of it but it’s no use. PHONE FROM HOME? NO WAY!
Dear Phone,
I was dense when it came to 5th grade science. “Is there a hole in [...]

How to decide if you should invest more in your business

Dear WW: I own a small retail business which has been open for two years. We have a great idea, a great location, and business started off well. But for the last year our sales have been going sideways. I’m not sure what the problem is. My manager thinks I need to pump more money [...]